In a memo seen by MacRumors, Apple says that "there is a known issue for iOS 16 that may impact device activations on open Wi-Fi networks." To resolve the issue, Apple says customers should select "Connect to Mac or to a PC with iTunes" in the initial iOS onboarding process when prompted to connect to a Wi-Fi network and then return to the previous screen and try again on Wi-Fi until the activation goes through successfully.Īpple noted in the memo there are no current official fixes and that support staff should "not create a repair for the issue." Unfortunately, the bug is untimely, as customers worldwide begin receiving their iPhone 14, iPhone 14 Pro, and iPhone 14 Pro Max pre-orders.įor new iPhone 14 customers, there is an available iOS 16.0.1 update that fixes an issue with activation and migration during setup. ![]() Apple has confirmed that customers activating new iPhones may encounter an issue where device activation during initial setup doesn't go through on Wi-Fi, saying the problem is "under investigation."
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